Globacom Limited, commonly known as Glo, is a Nigerian multinational telecommunications company founded on August 29, 2003, by Mike Adenuga. As of June 2018, the company employs more than 3,500 people worldwide. Glo provides a range of services, including voice, data, and video services to its customers in Nigeria and other African countries.
As of 2023, Glo operates in over 70 countries, including several African countries. These countries include Nigeria, Cape Verde, Egypt, Benin Republic, Equatorial Guinea, Congo DR, Cote d’Ivoire, and many more. Glo has established itself as a major player in the African telecommunications market, providing reliable and affordable services to millions of customers across the continent.
If you are looking for a telecommunications provider in Africa, Glo is a great option to consider. With its extensive network coverage and range of services, Glo has become a popular choice for customers in many African countries. In the following sections, we will explore which African countries use Glo and what services are available to customers in these countries.
Overview of Glo in Africa
Glo is a Nigerian multinational telecommunications company that provides a range of services, including voice, data, and video services. The company was founded in 2003 and has since expanded across Africa, providing services in several countries.
Glo operates in over 70 countries in Africa, including Ghana, Ivory Coast, and Benin. The company has a significant presence in West Africa and has been expanding its operations in other parts of the continent.
Glo’s services in Africa include voice and data services, mobile money, and other value-added services. The company has been investing heavily in infrastructure to improve the quality of its services and expand its network coverage.
In addition to its telecommunications services, Glo is also involved in community development initiatives across Africa. The company has sponsored various sports events and has been involved in various social and environmental initiatives.
Overall, Glo has a strong presence in Africa and continues to expand its operations across the continent. With its investments in infrastructure and commitment to community development, the company is well-positioned to continue growing its market share in Africa.
Countries with Active Glo Operations
Glo is a leading telecommunications company in Africa, offering services in several countries across the continent. Currently, Glo operates in at least three African countries, including Nigeria, Ghana, and Côte d’Ivoire.
Nigeria is the birthplace of Glo and remains the company’s largest market. Glo has a significant market share in Nigeria’s telecommunications industry and has been recognized for its innovative products and services. The company has over 45 million subscribers in Nigeria, making it the second-largest network operator in the country.
Glo’s operations in Ghana have been growing steadily since the company launched its services in the country. The company has reserved 1.5 million lines in Ghana, and its network has been boosted by the Glo 1 international submarine cable, which landed in Accra in September 2009. The facility has opened up a whole vista of unprecedented opportunities for Ghanaians, who are now able to enjoy high-speed internet and other innovative services.
Glo’s operations in Côte d’Ivoire began in 2012, and the company has since made significant investments in the country’s telecommunications infrastructure. Glo has been recognized for its innovative products and services in Côte d’Ivoire, including its Magic Plus service, which allows customers to make free calls to other Glo subscribers. The company has also introduced other innovative services, such as Glo Direct and Africhat, which have helped to enhance the customer experience in Côte d’Ivoire.
In summary, Glo is a leading telecommunications company in Africa, with active operations in several countries across the continent. The company’s innovative products and services have helped to enhance the customer experience in Nigeria, Ghana, and Côte d’Ivoire, and it is expected that Glo will continue to expand its operations in other African countries in the coming years.
Expansion and Partnerships
Glovo, one of the world’s leading multi-category delivery platforms, has expanded its operations in Africa to include Ghana and Tunisia, bringing its current operations to a total of seven countries on the continent. The expansion has enabled an estimated 6.5 million more people to access Glovo’s app, as the company continues to expand its reach across the continent.
In addition to its expansion efforts, Glovo has also formed strategic partnerships with local businesses and organizations to enhance its services in Africa. For instance, Glovo partnered with Twiga Foods, a Kenyan-based mobile platform that enables farmers to sell their produce directly to vendors, to offer delivery services to vendors in Nairobi. Through this partnership, Glovo has been able to expand its services to more customers in Kenya and improve the efficiency of its delivery operations.
Another notable partnership is the one between Glovo and the Moroccan e-commerce platform, Jumia. The partnership allows Jumia customers in Morocco to access Glovo’s delivery services through the Jumia app. This partnership has enabled Glovo to expand its customer base in Morocco and improve its delivery operations in the country.
Glovo’s expansion and partnerships in Africa demonstrate the company’s commitment to providing efficient and reliable delivery services to customers across the continent. By partnering with local businesses and organizations, Glovo has been able to tailor its services to meet the unique needs of customers in different African countries.
Challenges and Considerations
When it comes to using Glo in African countries, there are a few challenges and considerations to keep in mind.
Firstly, network coverage can be an issue in some areas. While Glo has a presence in many African countries, the quality and availability of network coverage can vary depending on the location. This means that users may experience dropped calls, slow data speeds, or difficulty connecting to the network altogether.
Secondly, pricing can also be a concern. While Glo offers competitive rates for calls and data, the cost may still be prohibitive for some users, particularly those in lower-income brackets. This can limit the accessibility of the service for those who need it most.
Thirdly, language barriers can also present a challenge. While Glo offers customer support in multiple languages, including English, French, and Portuguese, there may still be some users who are not fluent in any of these languages. This can make it difficult for them to access support or fully understand the terms and conditions of the service.
Finally, there may be cultural considerations to keep in mind when using Glo in some African countries. For example, in some areas, it may be considered rude or inappropriate to use a mobile phone in certain settings or at certain times of day. Users should be aware of these cultural norms and adjust their usage accordingly.
Overall, while Glo can be a valuable resource for users in African countries, it is important to consider these challenges and considerations when using the service. By doing so, users can ensure that they are getting the most out of the service while also being respectful of local customs and norms.
Frequently Asked Questions
What are the countries where Glo operates in Africa?
Globacom, commonly known as Glo, is a Nigerian multinational telecommunications company that operates in several African countries. Currently, Glo operates in Nigeria, Benin, and Ghana. However, the company has plans to expand its operations to other African countries.
How can customers access the Glo Portal?
Customers can access the Glo Portal by visiting the company’s official website. The portal provides customers with access to several services, including buying data plans, recharging airtime, and managing their accounts.
What steps are required for Glo NIN registration?
Glo has made it mandatory for all its customers to register their National Identification Number (NIN) with the company. To register for NIN with Glo, customers are required to visit any of the company’s retail outlets with their NIN and a valid means of identification.
Are there any current issues with the Glo network?
Like every other telecommunications company, Glo sometimes experiences network issues. However, the company has a robust network infrastructure that ensures that such issues are quickly resolved. Customers can contact the company’s customer care service for assistance with network-related issues.
What are the features of Glo MiFi devices?
Glo offers MiFi devices that provide customers with access to reliable and high-speed internet connectivity. The devices are portable and can connect up to 15 devices simultaneously. Additionally, the devices come with long-lasting batteries that can last up to 8 hours on a single charge.
What range of products and services does Globacom offer?
Globacom offers a wide range of products and services, including voice and data services, mobile devices, and value-added services. The company provides customers with affordable and innovative telecommunications solutions that cater to their needs.